FREQUENTLY ASKED QUESTIONS

No, your statement will not show the name of the website. DMIWEBSUPPORT.com is the merchant that will appear on your statement.

All trial memberships/subscriptions convert to monthly memberships/subscriptions if not canceled within the specified trial period. Please check the terms and conditions of the website from which you have purchased a trial membership/subscription to verify the trial period and the recurring billing process.

Your account will rebill around the same time each month/year that you initially joined. For example, a one-year membership will renew once per year, a one-month membership will rebill every 30 days, etc. Please note that a trial membership renews after the trial period at the one-month rate and will continue on the one-month billing cycle.

Are you having technical issues? Please contact us. We can fix most issues that way! If for any reason you still need to cancel your membership, please call +1 (951) 261-8198 or email us.

Our Refund Policy is to offer refunds upon request. Please call or email us if you would like a refund.

Please call or email us if you have any questions that were not answered.